24/7 Emergency Service & Repair
When your network systems experience problems, you need an immediate solution. Staley offers a 24/7 support center available to ensure each project is managed efficiently.
Staley completes close to 3,000 service calls each year across 48 states and has the ability to serve Canada and Puerto Rico. Because of our quick response time, our highly-trained technicians are able to diagnose and solve issues with minimal downtime for the business.
Problems can arise with technology at any time for both retail and hospitality. That’s why Staley has a 24/7 support desk available to support your projects, staffed every day of the year by friendly professionals who are ready to solve the problem. Whether you need help troubleshooting or a technician dispatched, our support team is on call to assist.
We are skilled and proficient in several platforms, including but not necessarily limited to:
- POS Systems – NCR Aloha and Counterpoint support
- Microsoft Windows
- Server Administration
- Networking (LAN, WAN, Wireless, VoIP, DHCP, DNS, TCP/IP)
- Cisco hardware and software
National Service Customers receive:
- 24/7 Service
- A dedicated service staff
- A singular email for service requests
- A priority system to ensure that your urgent needs are dealt with quickly
- Optional monthly business reviews