Why Self-Service Kiosks are Helpful for Restaurants, and Why Customers Like Them, Too

Using a self-service kiosk is still a new experience for many people — an experience sometimes met with skepticism, at first. But these self-ordering machines are growing in popularity with customers as companies move full-steam-ahead in adopting them.  Online ordering is more popular than ever. After weathering two years of a global pandemic, most consumers are more comfortable ordering from a screen than from a cashier. This comfort with technology translates well into the QSR industry, with many fast-food chains such as McDonald’s and Panera Bread incorporating self-service kiosks into their dining rooms.  In fact, in 2022, it’s hard to go to any grocery store, airport, or restaurant without interacting with kiosk technology. Spoiler alert: There’s a reason for that. Self-service kiosks boost loyalty programs Self-service kiosks will never forget to ask about a customer’s brand loyalty account. Creating this seamless, consistent loyalty program experience for customers will allow them

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FAQ: Restaurant Revitalization Grants

On March 11, the American Rescue Plan Act of 2021 created the $28.6 billion Restaurant Revitalization Fund to provide grants for restaurants sustaining financial losses