Why Self-Service Kiosks are Helpful for Restaurants, and Why Customers Like Them, Too

Using a self-service kiosk is still a new experience for many people — an experience sometimes met with skepticism, at first. But these self-ordering machines are growing in popularity with customers as companies move full-steam-ahead in adopting them.  Online ordering is more popular than ever. After weathering two years of a global pandemic, most consumers are more comfortable ordering from a screen than from a cashier. This comfort with technology translates well into the QSR industry, with many fast-food chains such as McDonald’s and Panera Bread incorporating self-service kiosks into their dining rooms.  In fact, in 2022, it’s hard to go to any grocery store, airport, or restaurant without interacting with kiosk technology. Spoiler alert: There’s a reason for that. Self-service kiosks boost loyalty programs Self-service kiosks will never forget to ask about a customer’s brand loyalty account. Creating this seamless, consistent loyalty program experience for customers will allow them

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COVID-19 Resources

Staley Nation News

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4 Ways to Keep Branches Relevant

This is not another article to explain why and how things will never be the same. Frankly, that message is getting a little old. Instead, here are a few ideas for how physical branches might evolve to better serve consumers and keep those institutions a valuable part of the community.

online shopping

Retail in the post-pandemic world

Retailers learned a lot over the last year—what worked and what didn’t. The main takeaway from 2020 was that consumers embrace and utilize technology on all fronts to access brands and products.

mobile banking

Anticipated Banking Trends for 2021

COVID undoubtedly impacted and reshaped consumer banking behavior in 2020. As bank lobbies across the country closed to the public, full-service drive-thru and mobile banking apps swiftly replaced traditional lobby banking.

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Don’t overlook PCI compliance

Experts report that credit card fraud costs businesses billions of dollars each year in the United States alone. Protecting customer data and payment information should be a top priority for any merchant.

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Line-busting Solutions

Customers just want to get in and out these days—and reducing customer wait times and avoiding traffic jams is more important than ever for businesses.

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Creating a Tech-based COVID-19 Strategy

Although there is no cure-all for the pandemic—solutions exist. A tech-based COVID-19 strategy may create safer environments that adhere to official protocols and track vital information.

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Kiosks: Tech built for COVID-19

Adding techcentric layers to your business is not a mysterious process. Kiosks are an often overlooked layer of tech with long-term value. In short, today’s kiosk does more.

Alan Turner

Staley Technologies Appoints New Vice President of Marketing

Staley Technologies is pleased to announce Alan Turner has joined their Executive Team as Vice President of Marketing. Staley Technologies is a leading commercial technology solutions provider supporting some of the country’s largest retail and restaurant brands.