The COVID-19 pandemic has been extremely difficult for restaurant owners. The National Restaurant Association reports nearly one in six restaurants has closed due to the pandemic.
Retailers benefit by taking cues from the hospitality industry — especially full-service restaurants — that quickly switched to takeout, delivery, and drive-thru only models to meet current regulations and remain operational.
As concerns about Coronavirus transmission increase daily, many continue following social distancing guidelines and hesitate to venture out of the house for nonessentials. This trend will only grow now that COVID-19 has been officially classified as a pandemic by the World Health Organization.
Anyone can now be anywhere, in the digital sense. Dining at a restaurant was once synonymous with being at a location. Restaurants were brick-and-mortar with
Many restaurant owners are being forced to adapt their services to meet technological demands. Although this is a daunting task, there are many solutions and ideas that could greatly improve the customer experience.
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